Frequently Asked Questions
What are your COVID protocols?
If you have been diagnosed with COVID, been exposed to someone who has it, or show some of the known symptoms, please refrain from coming to the theater. All guests must wear masks while inside the building, including the restrooms. Hand sanitizers are provided for use. We encourage social distancing while in the theater and at our offsite locations.
Actors wear clear face shields and masks while performing. The theater is cleaned regularly. UV air purifiers have been placed in the black box theater and in the tech room. Microphones and props are sanitized after every use.
What is the dress code?
Please feel free to wear something comfortable.
At the dinner theatre performances, anything from jeans to a suit is acceptable. Some people like to use the occasion to dress according to the theme, whether it’s a 1920s gangster, 1960s hippie, or a zombie.
For mystery adventures, shorts during warmer weather is acceptable. We’ve also had guests dressed to fit the murder mystery theme of the tours – from the characters from Clue to Wild West garb. Feel free to go all out if you’d like!
When should we arrive for a show?
Please plan to arrive at least 15-30 minutes before the show is scheduled to begin. This allows you extra time to settle into your seat and possibly purchase a drink before the show begins.
Is the show appropriate for my young children?
All of our shows are considered PG-13. It is up to you as a parent to determine whether it will be suitable for your child.
Our Theatre for Young Audiences shows are primarily targeted towards children ages 3-10.
Can I request a vegetarian meal for a dinner theatre performance?
Most of our caterers are happy to prepare a vegetarian meal for you if given enough time. Please contact us to assist you.
Can I pay for my tickets at the door?
If a show includes a meal, then your tickets must be purchased in advance for catering purposes.
During the pandemic, all reservations must be made online for all performances. This gives us time to set up socially-distanced seating within the theater and at our locations offsite.
PayPal is our credit card processor but you do not need to have a PayPal account to purchase a ticket. The option to use a debit or credit card is available when purchasing your tickets.
Can I get a refund for my tickets if I can’t make the show?
All ticket sales are final.
If you still have questions, please contact us at email@example.com or call 571-477-9444. We’ll be happy to assist you.